Process

We start with a conversation, not a package.

The goal is to understand the business well enough to recommend the right solution, rather than selling the same website to every client.

Qualify the project before building the project.

We are selective about projects because the best work happens when there is a clear business problem to solve and a realistic way for the website or system to improve it.

How it works

A clear path from discovery to launch.

01Free discovery

We start by understanding the business, current systems, pain points, goals, and whether we are actually a good fit.

02Map the operation

We identify the website, ecommerce, inventory, sales-channel, fulfillment, marketing, and integration requirements that matter.

03Define the solution

We turn those requirements into a practical scope instead of forcing every client into the same theme or package.

04Build & review

The site and systems are built in stages with working checkpoints so decisions can be made against something real.

05Launch & support

We deploy, verify the important flows, and continue supporting the client as the business evolves.

Discovery

Good recommendations start with good questions.

Before proposing a solution, we want to understand the business model, the current tools, the customer journey, and the operating problems behind the request.

Business modelCurrent systemsSales channelsCustomer journeyOperationsGrowth goals

Discovery questions

What we want to understand before proposing a scope.

  1. Is this a new website or a migration from an existing one?
  2. Does the business sell products, services, or both?
  3. Is ecommerce required?
  4. What platforms, POS systems, or tools are already in use?
  5. Are there custom functionality or coding requirements?
  6. Does the business already own its domain?
  7. How should hosting and deployment be handled?
  8. Is there a physical retail location or POS?
  9. Which channels matter: Google, Amazon, eBay, Instagram, Facebook, or others?
  10. Are new fulfillment or shipping procedures needed?
  11. Is branding or graphic work part of the project?
  12. What data, catalog, or content needs to be migrated?
  13. What business outcome should this project improve?

Ready to talk?

Start with the business problem.

You do not need to have the technical solution figured out before contacting us.